Partial Service Degradation - Impact to Queries and PDF Filings

Incident Report for Insuraviews

Resolved

We're happy to report that the issue impacting some customer queries and the ability to download PDF filings has been resolved.

Our third-party provider, Google, has confirmed the resolution of their incident, and we've verified that our services are now operating normally.

Thank you for your patience and understanding while we worked through this. We apologize for any inconvenience it may have caused.
Posted Jun 12, 2025 - 15:18 CDT

Identified

We are currently investigating an issue impacting some customer queries and the ability to download PDF filings.

Our preliminary investigation indicates that this issue is related to an ongoing incident with our third-party provider, Google. We are monitoring their status and working to understand the full scope of the impact on our services.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality. We will provide an update within the next 60 minutes or as soon as more information becomes available.
Posted Jun 12, 2025 - 13:42 CDT
This incident affected: App and API.